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Intellextra, prominent high-end LPO mentioned in Chartered Secretary journalIn an article in the latest issue (June 2006) of the Chartered Secretary, the official journal of The Institute of Company Secretaries of India, Intellextra has been mentioned as a prominent LPO player in Delhi (NCR) region. The article has been penned by Mr. Pankaj Parnami, CEO of Acclivant Outsourcing Services Pvt Ltd. He himself is quite known in LPO industry in India. This is indicative of increasing notice that professionals have now begun to take of Intellextra Outsourcing Solutions Limited. In last two years, the company has progressed a lot and has provided services to India, UK, US, Turkey and Australia. The most noticeable thing is that Intellextra is in the high-end of the spectrum of services usually provided by LPOs. Most LPOs have confined themselves to low end services like transcription, back office work, data entry etc. There are very few high-end LPOs and Intellextra has been able to carve a niche of its own. In legal drafting, legal research, opinion / brief / memo preparation etc, Intellextra has already reached the prime position. A pdf version of the entire article is available on request. Kindly use the 'Post you comments' link below to request for the same. Comments: 0
Rajeev Goswami, Director of Intellextra, addresses the seminar titled 'Doing LPO business in India' organised by ASSOCHAM (8th April 2006)ASSOCHAM (The Associated Chambers of Commerce and Industry of India) organised a national level seminar titled 'Doing LPO business in India'. The seminar witnessed overwhelming response from the legal fraternity. Lawyers and leading LPOs from all over India participated in the seminar. The response was so good, that alternate arrangement had to be made to adjust the number of audience who well exceeded the expected number. The speakers included Shri Raman Roy, Ex-CEO and President of Wipro Spectramind, Shri Pavan Duggal, Advocate of Supreme Court and an authority on Cyber Laws in India, Shri Suman Jyoti Khaitan, Advocate and Chairman of ASSOCHAM Expert Committee on Legal Affairs, Mr. Rajeev Goswami, Director of Intellextra Outsourcing Solutions Private Limited, Mr. Pankaj Parnami, CEO of Integne Outsourcing Services Private Limited and other executives from leading law firms and LPOs. Rajeev Goswami highlighted the importance of marketing for LPOs. He emphasised that since LPOs work in global environment, a sound knowledge of marketing and promotion of services using internet is essential for all LPOs, the existing and the wannabe's. He explained the importance of websites and also dealt with the complex subject of website promotion using SEO mechanisms. Client acquisition is a direct result of your successful marketing activities, Rajeev Goswami said, but the client management is more tricky and should be handled carefully. He explained to the distinguished audience how to do this skillfully. He also dealt with the issue of appointing marketing agents in the target countries like USA and UK and further explained the importance of a written down agreement with each of them. He spoke on carious kind of arrangements like fee-based or commission-based and exposed the pitfalls that need to be avoided. E-mail marketing, SPAMs, Phishing, marketing through google adwords, writing and updating blogs, conventional methods of marketing like press releases, writing articles were some other areas he dealt with in detail. Photographs from the event will be posted soon on this website. Rajeev Goswami is one of the pioneers in Legal Process Outsourcing and runs a highly successful business organisation Intellextra Outsourcing Private Limited. He can be contacted at rajeev(at)intellextra.co.in [replace (at) with @ OR just click on the link] Comments: 0
Legal Process Outsourcing (LPO): Growing by leaps and boundsLPO services have been around in India for sometime and the business is flourishing as the time passes. Surveys, revealing the fact, also explore the reasons for the growing popularity. With only about 2-3 per cent ($60-80 million) of the $178 billion US legal services market tapped so far, the Indian business process outsourcing (BPO) industry sees a huge opportunity for legal process outsourcing (LPO), say experts. According to a Forrester Inc report, at least 12,000 legal jobs have been outsourced from the US to offshore locations till 2004. Further, 35,000 US legal jobs will move to low-cost countries such as India by 2010 and 79,000 more by 2015. Third party research indicates that nearly 60-70 per cent of this may come to India That's because like other BPO activities, Indian lawyers come cheap. An associate lawyer in the US comes with a $225 per hour tag in the first year. By the eighth year, it goes up to $450 an hour. In India, the rates are barely 10 per cent to 15 per cent of that. It isn't cost alone. With the time lag between India and the US and the UK, the turnaround time is 24 hours $5 bn is what US firms alone will outsource in litigation support by 2006 $17 bn is what the KPO revenue (of which LPO is a part) will grow to by 2010 $300 mn is the revenue para-legal services will generate by 2010 The cost advantage is what is pulling business into India. According to Forrester, while fresh law graduates in the US demand between $250,000 and $300,000 a year, Indian law graduates are available for $6,000 to $15,000 a year only. While a company hiring a law firm in the US would have to pay around $400 an hour, similar work is done in India for around $200 an hour and could even be as little as $75 an hour, depending on the complexity of the work involved. However, cost alone will not be a factor to attract business. The legal services industry, it says, is inherently indisposed to risk and the general counsel and in-house lawyers feel more comfortable outsourcing work to US law firms. Indian firms question this assumption as they offer faster turnaround time and better quality of work. As more clients look at managing legal spend, the LPO trend will catch up more. Comments: 0 Intellextra, the premier outsourcing services provider from India, launches more servicesIntellextra Outsourcing Solutions Private Limited has been providing outsourced services to many countries including USA, UK, Australia, Turkey The company, whose forte is legal high end service like legal drafting and legal research, has also been providing para legal services with equal ease and expertise. Parul Goswami, the Director of Intellextra, said that with excellent client base and support from them, the Company has now launched services in the field of Accounting, Finance, LPO training, HR Solutions to LPOs and Law Firms, Secretarial services and even web-development. The Company has expanded and its offices are now located in New Delhi and Gurgaon in addition to Noida. More information can be obtained directly from the company by mailing at info(at)intellextra.co.in [replace (at) with @ OR just click on the link] Comments: 0 Rajeev Goswami addressing a gathering of leading publishers of India on 'Copyright laws'Rajeev Goswami addressed a gathering of leading publishers of India on 'The problem of Copyright Piracy - The reasons and remedy'. The occasion was the Annual General Meeting of Federation of Indian Publishers (FIP) and the venue was Hotel Le Meridien at Janpath, New Delhi. Emphasising the need of copyright registration, Mr. Goswami spoke in details about the procedures involved and the benefits arising out of the same. It was evident that the publishers got a great deal of information out of this presentation as there were many queries from the publishers and some authors, who were present in the meeting, for getting their works copyrighted. Photographs from the event can be viewed here. Rajeev Goswami, Advocate is an authority on Copyright, Trademarks and Patent laws in India and is the proprietor of Rajeev Goswami & Associates, Advocates and Solicitors. He can be contacted at rg(at)rajeevgoswami.com [replace (at) with @ OR just click on the link]. Comments: 0
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